Regal & Reckless Return & Store Credit Policy

At Regal & Reckless, we want you to feel confident with every purchase. Please review our return policy carefully before placing your order.

Store Credit Only

Regal & Reckless does not offer refunds to the original form of payment for change-of-mind returns. All approved returns are issued as store credit only.

14-Day Return Window

To request a return for store credit, you must contact Regal & Reckless within 14 days of confirmed delivery.

Return requests made after 14 days are not eligible for return or store credit.

Items returned without prior approval may not be accepted.

Return Eligibility

To qualify for store credit, merchandise must be:

• Unused and unworn
• Unwashed and unaltered
• In its original condition
• In the original packaging
• Returned with all applicable tags and accessories

Items showing signs of wear, use, alteration, or damage occurring after delivery will not be accepted.

Press-On Nails & Personal-Use Beauty Products

For hygiene and sanitary reasons, press-on nails and other personal-use beauty products are final sale once opened, worn, applied, or used.

Unopened and unused items may be eligible for store credit if all other requirements of this policy are met.

Final Sale Items

Items specifically marked Final Sale are not eligible for return or store credit unless otherwise required by applicable law.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact Regal & Reckless promptly with your order number and clear photos of the item and packaging.

Once the issue has been reviewed and confirmed, Regal & Reckless will provide an appropriate resolution, which may include a replacement, store credit, or another remedy as required by applicable law.

Return Shipping

Customers are responsible for return shipping costs for approved change-of-mind returns.

Original shipping charges are not credited unless the return resulted from an error by Regal & Reckless or applicable law requires otherwise.

We strongly recommend using a trackable shipping method. Regal & Reckless is not responsible for return packages lost in transit.

Store Credit

Once your approved return has been received and inspected, eligible store credit will be issued for the qualifying merchandise amount.

Store credit may be applied toward a future purchase from Regal & Reckless and is not redeemable for cash except where required by law.

Order Cancellations

Orders may begin processing shortly after they are placed. For this reason, cancellation requests are not guaranteed.

If you need to request a cancellation, please contact us as soon as possible.

Questions

If you have questions about a return or whether your purchase qualifies for store credit, please contact Regal & Reckless through our Contact Us page before returning merchandise. To arrange a return, please contact our concierge team at support@regalandreckless.com with your order number and the details of the item(s). We will personally guide you through the process to ensure a seamless and effortless experience.

Regal & Reckless reserves the right to decline returns that do not meet the requirements stated above. Nothing in this policy limits any consumer rights or remedies provided by applicable law.